Terms and Conditions

These service terms explain the main rules that apply when you access or use Blitzmania Casino (the “platform”), create or use a player account, play games, take part in promotions, purchase coin packages, or request prize redemptions.

Blitzmania Casino is a sweepstakes-style social casino operated by Basil Smash (the “operator,” “we,” “us,” or “our”). By visiting the site, registering an account, or using any part of the services, you agree to follow these conditions of use and any related rules posted on the website. If you do not agree, please do not use the platform.

These platform rules are written to set clear expectations for both you and the operator - including player responsibilities, account standards, and how gameplay, coins, and redemptions generally work.

Eligibility - who can use Blitzmania Casino

Blitzmania Casino is intended for adults only. You must be at least 18 years old (or the legal gambling age where you live, if higher) to register or play.

It is your responsibility to ensure that accessing and using a sweepstakes-style gaming platform is lawful in your jurisdiction. The operator may restrict or block access in certain states, countries, or regions, and may ask for proof of eligibility before allowing gameplay, purchases, or redemptions.

Getting started the right way - account registration basics

To use the services, you may need to create a player account. When you register, you agree that:

• The information you provide is accurate, complete, and kept up to date (including your name, address, email, and other requested details).
• Your account is registered in your own legal name and used for personal entertainment only.
• You will not create more accounts than the operator allows. As a general rule, one person may maintain only one account unless we expressly approve otherwise.
• You will not use a VPN, proxy, or other methods intended to disguise your location if doing so would bypass eligibility checks or regional limits.

We may refuse, suspend, or close registrations that appear incomplete, inaccurate, duplicated, or not aligned with these account rules.

Verification that protects players - identity checks (KYC)

To keep the platform safe and to meet operational and legal obligations, we may request verification at any time. This can include confirming your:

• identity and age
• address and location
• email and phone number
• ownership of a payment method used on the site
• eligibility to redeem prizes

You may be asked to provide documents or additional information (for example, a government-issued ID or proof of address). Verification is commonly required before your first prize redemption and may also be required for certain account changes, higher-value transactions, or security reviews. If verification cannot be completed, access to purchases, promotions, gameplay features, or redemptions may be limited until the review is finished.

Your account, your responsibility - security and proper use

Your login details are personal. You are responsible for keeping your username, password, and any access credentials confidential, and for all activity that occurs through your account.

Player accounts may not be shared, transferred, sold, or used by someone else. You may not allow any other person to play on your behalf, and you may not use another player’s account.

If you believe your account has been accessed without permission, contact support as soon as possible so we can help secure it.

Understanding BC and SC - how the dual-currency model works

Blitzmania Casino uses two types of virtual currency:

• Blitz Coins (BC) are promotional or social-play coins used for entertainment gameplay and do not have cash value.
• Sweeps Coins (SC) are sweepstakes coins that may be eligible for prize redemption once any applicable requirements are met.

BC and SC are not the same, and different rules may apply to each. Currency availability, coin packages, and coin-related features may change over time.

Payments made simple - coin purchases, deposits, and withdrawals

Because Blitzmania Casino operates as a sweepstakes-style social casino, you may be able to purchase coin packages (for example, via Visa, MasterCard, Apple Pay, Google Pay, or bank transfer, where available). Payment options, processing times, and limits can vary by location, device, and provider availability. We do not guarantee that every payment method will always be available.

If a payment is reversed, disputed, or charged back, we may restrict account access while we review the situation. Repeated disputes, chargeback abuse, or activity that appears fraudulent may result in account limits or closure.

Prize redemptions (often referred to as “withdrawals” on other platforms) are subject to review and approval. Before processing a redemption, we may apply reasonable checks, including identity verification and gameplay validation. Processing times can vary based on verification status, redemption method, and operational volume.

Redemptions and balances - what to expect

Your displayed balances reflect your BC and SC amounts within the platform. From time to time, balances may be affected by pending transactions, verification reviews, or technical corrections.

General redemption expectations may include:

• Minimum redemption thresholds may apply (for example, a minimum SC amount before a redemption request can be submitted).
• SC may need to meet a playthrough requirement before becoming eligible for redemption (commonly 1x on SC).
• Redemptions may be limited, delayed, or declined if verification is incomplete, account details do not match, or activity suggests misuse.

We aim to handle reviews fairly and consistently, while protecting players and the platform.

Bonus rules that matter - promotions, playthrough, and eligibility

Promotions, giveaways, and bonus offers (including sign-up offers, daily rewards, referrals, and VIP benefits) may come with additional bonus terms specific to each offer. By accepting a promotion, you agree to follow the rules tied to that promotion.

Depending on the offer, bonus terms may include:

• eligibility requirements (such as age, location, or account status)
• time limits to claim or use the offer
• playthrough requirements on SC before redemption eligibility
• game restrictions (some offers may apply only to certain games)
• maximum redemption, conversion, or benefit limits where stated
• referral conditions, including verification requirements for referred players

Promotions are intended for genuine recreational play. If we reasonably believe an offer is being misused (for example, through bonus abuse patterns, duplicated accounts, or coordinated play designed to extract promotional value), we may adjust, suspend, or remove promotional benefits.

Games and features can change - availability and access

We work to provide reliable access to games and services, but availability may vary due to location, device compatibility, software updates, scheduled maintenance, or unexpected technical issues.

Some games, promotions, or site features may be added, removed, paused, or limited at any time. Game rules may also differ by title and provider, and the most current in-game rules should be used when you play.

Blitzmania Casino uses multiple third-party game studios and suppliers (for example, Betsoft, Booming Games, ELA Games, Peter & Sons, Pragmatic Play, RubyPlay, Slotmill, and Spinomenal). Their content may be updated or rotated as libraries change.

Fair play expectations - what’s not allowed

To protect players and keep gameplay fair, you agree not to:

• use the platform for unlawful purposes
• provide false or misleading registration or verification information
• engage in fraud, collusion, or coordinated play intended to manipulate outcomes or promotions
• abuse chargebacks or payment disputes
• attempt to exploit loopholes in bonus offers or redemption rules
• use bots, scripts, automation tools, or unauthorized software
• tamper with the platform, games, or any security features
• access the services in a way that intentionally disrupts performance or other players’ experience
• let anyone else use your account or use someone else’s account

If something looks off, we may pause certain actions (like redemptions) while we review.

When we may limit access - operator rights and account actions

We may refuse service, restrict features, suspend promotions, freeze transactions for review, or close an account when we reasonably believe that:

• these conditions of use have been breached
• verification is incomplete or cannot be completed
• the account is linked to duplicated accounts or identity inconsistencies
• payment activity is disputed, reversed, or appears unauthorized
• there is suspected fraud, bonus misuse, or security risk
• continued access could harm the platform, other players, or the operator

Where appropriate, we aim to apply these measures in a balanced way - focusing on safety, fairness, and clear account standards.

Mistakes happen - handling errors and technical issues fairly

From time to time, technical issues may occur, including game interruptions, server outages, display errors, incorrect balances, miscredited bonuses, or malfunctioning features.

If an obvious error occurs, we reserve the right to correct it and to address the impact in a fair and reasonable way. This may include adjusting balances, reversing incorrect credits, or voiding affected gameplay rounds where a malfunction materially affected the result.

Responsible gaming - play for entertainment

Gambling-style games should be treated as entertainment, not as a way to make money. If play stops being enjoyable or feels hard to control, consider taking a break and using any available responsible gaming tools or restrictions offered on the site. You can also reach out for support resources through our responsible gaming information page where available.

Site ownership and permitted use - intellectual property

The platform, including its design, branding, logos, text, and software elements, is owned by the operator or used under license. You may use the website and its content for personal, non-commercial purposes connected with your account.

You may not copy, reproduce, republish, distribute, sell, or commercially exploit any site content without written permission, except where such use is allowed by law.

Third-party services - providers, payments, and links

Some parts of the services rely on third parties, including game providers, payment processors, identity verification services, and hosting or security vendors. Their availability and performance may affect the platform.

The website may also include links or integrations that are operated by third parties. We do not control third-party sites and are not responsible for their content or practices. Where relevant, your use of third-party services may be subject to their own terms and policies.

Liability limits - using the platform at your own risk

We work to provide a stable and fair service, but we are not responsible for losses or damages caused by circumstances outside our reasonable control, including:

• service interruptions, delays, or scheduled maintenance
• device incompatibility, user error, or connectivity issues
• third-party outages or failures (for example, payment providers)
• unauthorized access caused by a player’s failure to secure login details
• events that prevent or delay service delivery (force majeure)

Nothing in these service terms limits rights that cannot be excluded under applicable law.

“As is” and “as available” - no guarantees

The website, games, and services are provided on an “as is” and “as available” basis. While we aim to keep the platform working smoothly, we cannot promise uninterrupted access, constant availability of every game or feature, or error-free operation at all times.

Updates to these conditions - changes over time

We may update these conditions of use from time to time to reflect changes in the platform, game offerings, operational processes, or legal requirements. The latest version posted on the website applies from the date it is published (unless we state otherwise).

We encourage you to review this page periodically, especially before participating in promotions or requesting redemptions.

Other important pages to review

These service terms should be read alongside related policies and rules published on the site, which may include a Privacy Policy, Cookie Policy, responsible gaming information, bonus terms, and AML/KYC-related guidance where applicable. If a specific promotion includes its own rules, those promotion rules apply to participation in that offer.

Need help? Contact Blitzmania Casino support

If you have questions about these site terms, your account, verification, or redemptions, you can contact the official support team at support@blitzsmania.com.

Using Blitzmania Casino means playing within clear rules designed to protect players and keep the service fair. By continuing to access the platform, you confirm that you understand and accept these conditions of use and any related rules posted on the site.